FAQFREQUENTLY ASKED QUESTIONS What are the delivery charges for orders from the Online Shop? All prices of our item prices are inclusive of delivery costs, rest assured there are no additional fees at checkout. Where do you deliver to?? We supply our products all over the world but additional charges do apply outside of the United Kingdom. To ensure customer security we only deliver to home addresses and all orders will require a signature. When will I receive my order? For most of our orders we will dispatch your items within 5 working days of order confirmation. Delivery times may be longer in circumstances where items need to be specially ordered due to size requirements or the item no longer being in stock. We will advise you of any possible delays when you place your order. How do I cancel my order? If your order has not been dispatched already or the dispatch time is too long for your convenience you are able to cancel your order by contacting us directly at firstname.lastname@example.org Please quote your order reference number in all correspondence. How do I return my order? If you wish to return your order you can contact us directly at email@example.com and we will arrange for your order to be returned.• Goods must be returned within 14 days from the day after the goods are signed for.• Goods must be returned in their original condition along with all packaging and paperwork.